Bookseller - Temporary

Barnes & Noble•Tempe, AZ

5d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with appropriate titles and products, maintaining store presentation, helping receive and shelve deliveries, and operating registers efficiently and professionally. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The role includes learning and performing operational tasks such as using registers, computers, tablets, programs, and other tools; maintaining book and other product displays; processing deliveries and shelving merchandise; locating products using available information tools; supporting the café when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when needed and able, supporting the wider Cluster. As experience grows, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make customer recommendations, present products attractively, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and, as they master the role, advance toward the Senior Bookseller career step.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, willing, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be willing to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Be comfortable learning and using varied technology, including registers, computers, tablets, programs, and other tools.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation, cleanliness, displays, sections, and backstock.
Receive and unpack deliveries and shelve merchandise efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other information tools to perform store tasks and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build and use knowledge of books and other store product categories to make recommendations and assist customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work at other stores when able and needed to support the wider Cluster.