Bookseller - Temporary

Barnes & Noble•Ft Collins, CO

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using available resources, assist the café team when needed, and follow loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when needed to support the wider Cluster. As they gain experience, they build product knowledge, maintain store sections and backstock, make recommendations, and support sales objectives involving featured books, membership, preorders, and other products. The position offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, willing, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising, visual merchandising, and store-cleanliness skills.
Operate a register competently and serve customers quickly and reliably.
Support delivery receiving, unpacking, and accurate shelving.
Locate books and other products accurately using personal or colleague knowledge, BookMaster, and available information tools.
Understand loss-prevention procedures and de-escalation techniques.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and products.
Maintain attractive store presentation, including tidying displays and merchandising books and other product categories.
Unpack deliveries, receive merchandise, and shelve products efficiently and accurately.
Operate registers quickly, professionally, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other information tools to support store operations and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Develop knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and use product knowledge to help customers and make recommendations.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support colleagues and, when needed and able, work in other stores to assist the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)