Bookseller - Temporary

Barnes & Noble•Oviedo, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers at the register in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to become proficient in store operations, including use of registers and other technology, merchandising, receiving and shelving products, locating merchandise, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when support is needed across the wider Cluster. As they gain experience, they build product knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. With mastery of the role's skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; the store is open early mornings to late evenings every day, including weekends and most holidays.
A positive, willing, energetic, and reliable approach to assigned work.
Consideration for colleagues and a willingness to help the team.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate the register quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children's books, and other product categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Work at other stores when able and when needed to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts, and a healthcare spending account, for employees scheduled 30 or more hours per week.
Disability benefits and life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.