Bookseller - Temporary

Barnes & Noble•Greenville, SC

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers maintain attractive store presentation and support efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to become proficient in the operational skills of the role, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to help fill scheduling gaps when able.
A positive, willing, hardworking, and reliable approach to assigned tasks.
Consideration for colleagues and willingness to help the team.
A cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation by merchandising products, tidying displays, and keeping the store clean.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products accurately using personal knowledge, colleagues, and available tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make book recommendations and help customers with their shopping.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible schedules.
Company-paid holidays for eligible schedules.
401(k) with company match for eligible schedules.
Transit benefits for eligible schedules.
Comprehensive medical, dental, and vision benefits for eligible schedules.
Healthcare and dependent care spending accounts for eligible schedules.
Disability benefits for eligible schedules.
Life insurance for eligible schedules.
Tuition reimbursement for eligible schedules.