Bookseller - Temporary

Barnes & Noble•Aurora, OH

4d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, and helping maintain an attractive, clean, and efficiently run store. The role includes working registers, unpacking and shelving deliveries, maintaining displays, and supporting the café team when needed. Booksellers are expected to provide cheerful, professional customer service and work reliably and considerately with colleagues. Booksellers learn and perform operational duties using registers, computers, tablets, programs, and other tools. They develop book and product knowledge, maintain store sections and backstock, make recommendations, support sales initiatives, and follow loss-prevention and de-escalation procedures. The role is physically active, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in their Cluster when able and needed. As skills and expertise grow, the role offers a path toward Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including availability for shifts across the store’s early-morning-to-late-evening operating hours, weekends, and most holidays.
Approach work positively, perform assigned tasks with purpose and energy, and work hard and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge of the store.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Develop book and product knowledge across the store’s categories.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Maintain store cleanliness, displays, book presentation, merchandising, and backstock.
Use store technology and information tools, including BookMaster, to locate products and serve customers.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books and other store categories and use it to make recommendations and assist customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work supportively with colleagues and, when able and needed, assist other stores in the Cluster.
Maintain reliable and punctual attendance, be flexible when filling scheduling gaps, and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled for 20 or more hours per week
Company-paid holidays for employees scheduled for 20 or more hours per week
Transit benefits for employees scheduled for 20 or more hours per week
401(k) with company match for employees scheduled for 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled for 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled for 30 or more hours per week
Disability benefits for employees scheduled for 30 or more hours per week
Life insurance for employees scheduled for 30 or more hours per week
Tuition reimbursement for employees scheduled for 30 or more hours per week