Bookseller - Temporary

Barnes & Noble•Santa Fe, NM

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to assigned work, consideration toward colleagues, and cheerful customer service. They should be willing to learn new skills and enjoy bookselling. The role involves mastering operational competencies, including using store technology, merchandising and maintaining store cleanliness, serving customers at the register, receiving and shelving merchandise, locating products, assisting the café team when needed, and following loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As their knowledge and skills develop, they build expertise across books and other store categories, maintain sections and backstock, recommend books, and support sales objectives. Booksellers who demonstrate mastery of the role are expected to advance to Senior Bookseller. Temporary position.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Consideration and support for colleagues, including willingness to help others.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness, including book, gifting, toy, and other merchandise sections.
Unpack and receive deliveries, then shelve merchandise efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and products accurately using personal or colleague knowledge and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, be flexible and responsive to store scheduling needs, and support colleagues.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Comprehensive health benefits, including medical, dental, and vision (eligibility varies by scheduled hours)
Healthcare and dependent care spending accounts (eligibility varies by scheduled hours)
Disability benefits (eligibility varies by scheduled hours)
Life insurance (eligibility varies by scheduled hours)
Tuition reimbursement (eligibility varies by scheduled hours)