Bookseller - Temporary

Barnes & Noble•Eden Prairie, MN

4d•$14•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, recommending suitable titles and products, maintaining attractive store presentation, helping the store run efficiently, unpacking and shelving deliveries, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility to help fill scheduling gaps, a positive and hardworking approach, kindness toward colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role involves learning and performing store operations, including using registers, computers, tablets, programs and other tools; maintaining book and other merchandise displays and store cleanliness; processing deliveries and shelving accurately; locating products using personal knowledge, colleagues, BookMaster and available information tools; assisting the café team when needed; and applying loss-prevention procedures and de-escalation techniques. Booksellers may support other stores in the wider Cluster when able and needed. As experience grows, Booksellers build knowledge across fiction, nonfiction, children’s books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership and preorders. The position offers a path to Senior Bookseller as skills and mastery develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting and extensive walking.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, purposeful, energetic and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Use varied technology comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Perform physical activities including prolonged standing, repetitive bending, lifting and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate titles and products.
Maintain attractive store presentation, displays, sections, backstock and cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate the register and serve customers quickly and professionally.
Use store technology and information tools, including registers, computers, tablets, programs and BookMaster, to perform work and locate products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support when appropriate.
Build knowledge of books and other product categories and use it to maintain sections and assist customers.
Make book recommendations and support sales objectives, products and new releases, including Monthly Picks, Book of the Year, Membership and preorders.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.