Bookseller - Temporary

Barnes & Noble•Sarasota, FL

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the attractive presentation and efficient operation of the store by shelving deliveries, tidying displays, and providing quick, friendly service at the register. Booksellers are trained to use store technology and tools, maintain book and product displays, process customer transactions, receive and shelve deliveries, locate products, and support the café team when needed. They are expected to understand loss-prevention procedures and de-escalation techniques, and to seek support when theft or other problematic behavior is observed. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when needed and able. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The role is a step in the bookselling career path, with the opportunity to advance to Senior Bookseller upon developing and demonstrating the required skills. The position is temporary. Benefits vary according to scheduled hours and location.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs when able, including the store's early morning to late evening hours and weekend and holiday operations.
  • Approach work positively and willingly, performing assigned tasks with purpose, energy, and reliability.
  • Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
  • Show aptitude and willingness to learn new skills and acquire knowledge of the store.
  • Comfortably and efficiently use varied technology and store tools.
  • Develop and demonstrate merchandising, visual merchandising, and register skills.
  • Support receiving, unpacking, and accurate shelving of deliveries.
  • Understand loss-prevention procedures and de-escalation techniques.
  • Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help connect them with appropriate books and products.
  • Maintain attractive store presentation, including tidying displays and merchandising books and other products.
  • Unpack deliveries and shelve products accurately and efficiently.
  • Operate registers quickly and reliably while providing professional customer service.
  • Use store technology, including registers, computers, tablets, programs, and other tools.
  • Find books and products using personal and colleague knowledge, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
  • Build knowledge of fiction, nonfiction, children's books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand.
  • Maintain sections and backstock and present products in an interesting and attractive manner.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives and promote relevant products and programs, including Our Monthly Picks, Book of the Year, Membership, and preorders.
  • Maintain reliable and punctual attendance, work flexibly when able to fill scheduling gaps, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
  • Company-paid holidays (for employees scheduled 20 or more hours per week)
  • 401(k) with company match (for employees scheduled 20 or more hours per week)
  • Transit benefits (for employees scheduled 20 or more hours per week)
  • Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
  • Disability benefits (for employees scheduled 30 or more hours per week)
  • Life insurance (for employees scheduled 30 or more hours per week)
  • Tuition reimbursement (for employees scheduled 30 or more hours per week)
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