Bookseller - Temporary

Barnes & Noble•Great Falls, MT

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, recommending books and products, maintaining attractive store displays, unpacking and shelving deliveries, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role involves learning and applying operational skills, including using store technology, maintaining book and product presentation, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention procedures. Booksellers build knowledge across books and other product categories and use that knowledge to maintain sections, recommend products, and support sales initiatives. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As skills and experience develop, the role offers progression to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain store presentation, including merchandising, displays, cleanliness, and product sections.
Unpack deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, and other tools.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and Newsstand products.
Use product knowledge to make recommendations, maintain sections and backstock, and assist customers with shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Support other stores when able and needed to assist the wider Cluster.