Bookseller - Temporary

Barnes & Noble•Joliet, IL

5d•Onsite

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers with speed and professionalism. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products using available resources, support the café team when needed, and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As their knowledge and skills develop, they build expertise across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. They are expected to comply with company policies and procedures and may advance to Senior Bookseller as they master the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability when needed during store operating hours, weekends, and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, cleanliness, and efficient store operations.
Unpack and shelve deliveries, maintain displays, and support receiving activities.
Operate registers quickly, competently, and professionally.
Use store technology and information tools, including BookMaster, to locate products accurately.
Develop and maintain book knowledge across fiction, nonfiction, and children's books; make recommendations and maintain sections.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products; maintain sections and backstock and assist customers.
Support sales objectives and promote relevant products and programs, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider Cluster, including working at other stores when able and needed.
Comply with company policies and procedures.