Bookseller - Temporary

Barnes & Noble•Mansfield, OH
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find suitable books and products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers efficiently and professionally at the register. Booksellers are trained to use store technology and information tools, develop merchandising and visual presentation skills, support receiving and shelving, assist the café team when needed, and follow loss-prevention procedures and de-escalation techniques. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. The role offers a path to Senior Bookseller as the employee develops and demonstrates the required skills. Booksellers must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability for shifts across early mornings, late evenings, weekends, and most holidays as needed.
  • Positive, purposeful, energetic, and reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues and customers.
  • Willingness and aptitude to learn new skills and acquire store knowledge.
  • Comfort and efficiency using registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack and receive deliveries, then shelve products accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools, including BookMaster, to locate products and assist customers.
  • Support the café team when needed.
  • Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and make effective recommendations to customers.
  • Support sales objectives and promote relevant products and new releases to customers and colleagues.
  • Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision insurance
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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