Bookseller - Temporary

Barnes & Noble•Mount Pleasant, SC
•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained in operational competencies including use of store technology, merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives. With demonstrated mastery of the role’s skills, booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; the store is open early mornings through late evenings every day, including weekends and most holidays.
  • Positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, including book sections, displays, gifting, toys, and other product categories.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools to locate books and products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
  • Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
  • Use product knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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