Bookseller - Temporary

Barnes & Noble•Sunrise, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. Booksellers help maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves learning operational competencies, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The position requires physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may work in other stores when able and needed to support the wider Cluster. As they gain experience, they develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers are expected to comply with company policies and procedures and, as they master the role, may advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings through late evenings, including weekends and most holidays.
A positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store and product knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and frequent walking.
Willingness to support other stores when able and needed.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain store presentation, cleanliness, displays, and merchandising across books, gifts, toys, and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and available information tools.
Locate books and other products accurately using personal and colleagues’ knowledge and store information resources.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books across fiction, nonfiction, and children’s categories, as well as other store categories such as educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)