Bookseller - Temporary

Barnes & Noble•Glenwood Springs, CO

About The Position

A Barnes & Noble Bookseller is a member of the bookstore team who welcomes customers, answers questions, recommends books and other products, and provides quick, friendly service at the register. The role also supports day-to-day store operations by unpacking and shelving deliveries, maintaining displays and store cleanliness, and helping the store run efficiently. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and supportive approach, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers learn and perform operational duties using store technology and information tools, maintaining book and product presentation, assisting with registers and deliveries, and supporting the café team when needed. They learn loss-prevention procedures and de-escalation techniques, and may support other stores in the wider Cluster if able and needed. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand. They use that knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures. As they demonstrate mastery of the role’s skills, they are expected to advance to Senior Bookseller. This is a temporary position. The hourly rate starts at $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. For employees scheduled under 20 hours per week, listed benefits include an employee discount, EAP, and sick pay. Employees scheduled 20–29.99 hours per week may also receive paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Employees scheduled 30 hours or more may also receive medical, dental, and vision coverage, spending accounts, disability benefits, life insurance, transit benefits, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Provide quick, friendly, and professional service at the register.
Unpack deliveries and shelve books and other products accurately and efficiently.
Maintain attractive store displays, merchandise presentation, and cleanliness.
Use store technology, BookMaster, colleagues’ knowledge, and available information tools to locate products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of books and other product categories to maintain sections and backstock and assist customers.
Make effective book and product recommendations across store sections.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Help colleagues and, if able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.