Bookseller - Temporary

Barnes & Noble•Mt Pleasant, SC

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration toward colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products, support the café team when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when needed and able, supporting the wider Cluster. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. They must comply with all company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling gaps when able.
  • Take a positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues and helpful to the team.
  • Provide cheerful, helpful customer service.
  • Show aptitude and willingness to learn new skills and store knowledge.
  • Be comfortable and efficient using varied technology and information tools.
  • Develop effective merchandising, visual merchandising, register, receiving, shelving, and product-finding skills.
  • Perform physical activities including prolonged standing, repetitive bending, lifting, and a lot of walking.
  • Enjoy being a bookseller.

Responsibilities

  • Welcome customers, answer questions, and connect readers with appropriate books and products.
  • Maintain attractive store presentation by tidying displays and supporting book and product merchandising.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
  • Maintain cleanliness and the presentation of books, gifting, toys, and other product categories.
  • Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and help customers with their shopping.
  • Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefit
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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