Bookseller - Temporary

Barnes & Noble • Spring, TX

1d

About The Position

A Bookseller is an integral member of the bookselling team and helps make the bookstore a welcoming gathering place for readers and the community. The role involves greeting customers, answering questions, helping customers find suitable books and products, maintaining attractive store displays, unpacking and shelving deliveries, and operating registers in a quick, friendly, and professional manner.

Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position requires learning and applying the store’s operational competencies, including technology and register use, merchandising, receiving and shelving, product lookup, café support when needed, and loss prevention and de-escalation procedures.

As experience grows, Booksellers build knowledge of books and other store product categories, maintain sections and backstock, make recommendations, and support sales objectives. They are expected to comply with company policies and procedures and may support other stores in the wider Cluster when able and needed. With demonstrated mastery of the role, Booksellers are expected to advance to Senior Bookseller.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including availability considerations arising from store hours that include early mornings, late evenings, weekends, and most holidays.
• Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and willing to help the team.
• Provide cheerful, consistently helpful customer service.
• Show aptitude and willingness to learn new skills and store knowledge.
• Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
• Develop merchandising and visual merchandising skills.
• Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, displays, cleanliness, and product sections.
• Unpack deliveries and shelve books and other products accurately and efficiently.
• Operate registers quickly, competently, and in a friendly, professional manner.
• Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to locate products and perform work.
• Support the café team when needed.
• Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Use product knowledge to maintain sections and backstock, make recommendations, and help customers shop.
• Support sales objectives and promote key programs, products, and releases, including Monthly Picks, Book of the Year, membership, and preorders.
• Fill scheduling gaps when able and support other stores in the wider Cluster when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• Transit benefit (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Comprehensive medical, dental, and vision benefits (for employees scheduled to work 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled to work 30 hours or more)
• Disability benefits (for employees scheduled to work 30 hours or more)
• Life insurance (for employees scheduled to work 30 hours or more)
• Tuition reimbursement (for employees scheduled to work 30 hours or more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed