Bookseller - Temporary

Barnes & Noble•Great Falls, MT

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with suitable books and products, and helping maintain attractive displays and efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, helpfulness toward customers, and a willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As their experience grows, they develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers who master the role's skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
  • Show aptitude and willingness to learn new skills and acquire store knowledge.
  • Be willing to use varied technology, including registers, computers, tablets, programs, and other tools.
  • Be able to perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and other products.
  • Maintain the attractive presentation, cleanliness, and efficient operation of the store.
  • Unpack and receive deliveries, then shelve products accurately and efficiently.
  • Operate registers quickly, competently, and in a friendly, professional manner.
  • Use store technology and information tools, including BookMaster, to locate products.
  • Maintain book, gifting, toy, and other product displays through merchandising and visual merchandising.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge across fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Use product knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases.
  • Support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
  • Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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