Bookseller - Temporary

Barnes & Noble•Edina, MN
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also contributes to attractive store presentation and efficient operations, including unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training and are expected to master operational competencies, including using store technology, merchandising, operating a register, receiving and shelving merchandise, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when support is needed. As they gain experience, they build knowledge across books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives. With demonstrated mastery of the role's skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Approach work positively and willingly, completing assigned tasks with purpose, energy, and reliability.
  • Be supportive and considerate of colleagues and willing to help the team.
  • Provide cheerful, helpful customer service.
  • Show aptitude and willingness to learn new skills and knowledge.
  • Be comfortable and efficient using varied technology, including registers, computers, and tablets.
  • Develop merchandising and visual merchandising skills.
  • Be able to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and products.
  • Maintain attractive store presentation, displays, cleanliness, and product sections.
  • Unpack and receive deliveries and shelve merchandise efficiently and accurately.
  • Operate registers quickly, competently, and reliably.
  • Use store technology, including registers, computers, tablets, programs, and other tools.
  • Find books and products using personal or colleague knowledge, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
  • Maintain sections and backstock and present books and other products attractively.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, and preorders.
  • Support other stores in the wider Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
  • Company-paid holidays (for employees scheduled 20 or more hours per week)
  • Transit benefits (for employees scheduled 20 or more hours per week)
  • 401(k) with company match (for employees scheduled 20 or more hours per week)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
  • Disability benefits (for employees scheduled 30 or more hours per week)
  • Life insurance (for employees scheduled 30 or more hours per week)
  • Tuition reimbursement (for employees scheduled 30 or more hours per week)
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