Bookseller - Temporary

Barnes & Noble•Maplewood, MN

2d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the efficient operation and presentation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers to provide friendly, professional service. Booksellers are trained to use store technology and systems, develop merchandising and visual presentation skills, assist with receiving and shelving, locate products, and support the café team when needed. They follow loss prevention procedures, identify and report theft or other problematic behavior, and use de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also support other stores in the wider Cluster when able and needed. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role is expected to develop toward Senior Bookseller as the employee masters its skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive teamwork and cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book, gifting, toy, and other product sections and backstock through merchandising and visual presentation.
Locate books and other products and assist customers with their shopping.
Support the café team when needed.
Follow loss prevention procedures, identify theft and problematic behavior, seek support, and use de-escalation techniques.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Make effective book recommendations and support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance, and fill scheduling gaps when able and responsive to store needs.
Work collaboratively and support colleagues, customers, and other stores in the wider Cluster when able and needed.
Comply with all company policies and procedures.