Bookseller - Temporary

Barnes & Noble•Collierville, TN

1d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. Booksellers help maintain an attractive, clean, and efficiently run store by unpacking deliveries, shelving products, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to become proficient with store technology, merchandising, visual presentation, register operations, receiving and shelving deliveries, product-finding tools, café support, loss prevention, and de-escalation. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and willing to help the team.
Provide consistently cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be willing to master store operational competencies and develop bookselling knowledge and skills.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive, clean, and well-presented store displays and sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other information tools effectively.
Develop and apply book knowledge across fiction, nonfiction, and children’s books to maintain sections and make customer recommendations.
Maintain merchandising and visual presentation in books, gifting, toys, and other product categories.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand, and use that knowledge to maintain sections and assist customers.
Fill scheduling gaps when able and support other stores in the Cluster when needed.
Comply with company policies and procedures.