Bookseller - Temporary

Barnes & Noble•Glenwood Springs, CO

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, dependable, flexible, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational tasks using store technology, merchandising and maintaining product sections, operating registers, receiving and shelving deliveries, locating products with available tools, and assisting the café team when needed. The role also involves following loss-prevention procedures, recognizing potential theft or problematic behavior, and seeking support when appropriate. Booksellers may support other stores in the wider Cluster when able and needed. As their knowledge develops, Booksellers maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases across books and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand products. Booksellers who demonstrate mastery of the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs; the store is open early mornings through late evenings, including weekends and most holidays.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain store presentation, cleanliness, displays, and product sections through merchandising and shelving.
Operate registers quickly, professionally, and reliably.
Support receiving and unpacking deliveries and accurately shelve products.
Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of books and other store categories, maintain sections and backstock, and make effective customer recommendations.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Fill scheduling gaps when able and flexibly respond to store needs.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.