Bookseller - Temporary

Barnes & Noble•Eden Prairie, MN

1d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and supportive approach to work, cheerful customer service, and a willingness to learn and enjoy bookselling. Booksellers are trained in operational competencies including using registers, computers, tablets, programs, and other tools; maintaining book and product merchandising and store cleanliness; processing deliveries and shelving accurately; locating products using available resources; supporting the café when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures. The position is temporary. The stated starting hourly rate is $14.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and location. Benefits listed include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, 401(k) with company match, transit benefits, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to eligibility and plan terms.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able, including availability considerations for a store open early mornings to late evenings, every day including weekends and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate the register quickly, competently, and reliably.
Use product knowledge and available tools to locate books and other products for customers.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and make customer recommendations.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand, and maintain those sections and backstock.
Support key sales objectives, products, and new releases across store categories.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues and customers.
Comply with company policies and procedures.