Bookseller - Temporary

Barnes & Noble•Tempe, AZ

1d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves mastering operational skills such as using store technology, merchandising and maintaining product displays, serving customers at the register, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures. Benefits depend on scheduled hours and location. Those scheduled for fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Those scheduled for 20–29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Those scheduled for 30 or more hours receive those benefits plus medical, dental, and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may vary by location or state regulations.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Run a register competently and serve customers quickly and reliably.
Support delivery receiving, unpacking, and accurate shelving.
Use product knowledge, colleagues, BookMaster, and available information tools to find products accurately.
Understand loss-prevention procedures and de-escalation techniques.
Be able to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Nice To Haves

Enjoy being a bookseller and demonstrate a developing interest in bookselling knowledge and skills.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, including tidying displays and maintaining book, gifting, toy, and other product sections.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make effective book recommendations and assist customers with shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Help colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.