Bookseller - Temporary

Barnes & Noble•Delray Beach, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility where possible to help cover scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using available tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. With demonstrated mastery of the role’s skills, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able.
Have a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, and programs.
Develop and apply merchandising, visual presentation, and register-operation skills.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers to serve customers quickly and reliably.
Use store technology, including registers, computers, tablets, programs, and other tools.
Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and make effective recommendations to customers.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and, when able, help fill scheduling gaps.
Support colleagues and, when able and needed, work at other stores in the wider Cluster.
Comply with company policies and procedures.