Bookseller - Temporary

Barnes & Noble•Federal Way, NY

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, maintaining merchandise presentation, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers learn and perform operational duties using store technology and information tools; maintain book, gifting, toy, and other product displays; receive, unpack, and shelve deliveries; locate products; and support the café team when needed. They also follow loss-prevention procedures and use de-escalation techniques, seeking support for theft or other problematic behavior. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Employees may support other stores in the wider Cluster when able and needed. As they develop, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the Newsstand. They use that knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures. The listed hourly pay range is $17.25 to $18.75, with the starting rate depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location and may include an employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, medical, dental and vision benefits, spending accounts, disability benefits, life insurance, transit benefits, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, energetic, purposeful, and reliable approach to assigned work.
Consideration and support for colleagues, including willingness to help others.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfortable and efficient use of varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical duties involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain an attractive, clean, and well-presented store, including book, gifting, toy, and other merchandise sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably to serve customers.
Use store technology, including registers, computers, tablets, programs, BookMaster, and available information tools.
Locate books and other products accurately using personal and colleagues’ knowledge and store information tools.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Build knowledge of books and other store product categories; maintain sections and backstock and make recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, subject to scheduled hours and eligibility.
Paid maternity and parental leave, as applicable to scheduled hours and plan terms.
Company-paid holidays.
401(k); company match is specified for employees scheduled 20 or more hours per week in the initial benefits description.
Medical, dental, and vision benefits for eligible employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts, as described for employees scheduled 30 or more hours per week.
Disability benefits.
Life insurance.
Transit benefits.
Tuition reimbursement.