Bookseller - Temporary

Barnes & Noble•Lakewood, WA

6d•$17 - $19

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with appropriate books and products, and helping maintain an attractive, clean, and efficiently run store. The role includes operating registers, unpacking and shelving deliveries, tidying displays, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers learn and perform operational duties such as using registers, computers, tablets, programs, and other tools; maintaining book and product presentation; supporting receiving and accurate shelving; locating products with available information tools; helping the café team when needed; and following loss prevention procedures and de-escalation techniques. The job involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider cluster when able and needed. As experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, toys, games, collectibles, music, movies, and newsstand products. They use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role. This is a temporary position. The stated hourly pay range is $17.25 to $18.75, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location and may include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, medical, dental and vision coverage, spending accounts, disability benefits, life insurance, transit benefits, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for early mornings, late evenings, weekends, and most holidays as applicable.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate collaboration with colleagues.
Cheerful, helpful customer service orientation.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Provide cheerful, quick, reliable, and professional customer service at registers.
Unpack and receive deliveries, shelve products accurately, and maintain backstock.
Maintain clean, attractive store displays and merchandise presentation across books and other product categories.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and use de-escalation techniques while seeking support as appropriate.
Build knowledge of books and other store categories to make recommendations and assist customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Provide support at other stores in the cluster when able and needed.