Bookseller - Temporary

Barnes & Noble•Fort Myers, FL

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and serving customers efficiently and professionally at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational skills and using store technology, maintaining merchandise and visual presentation, supporting receiving and shelving, assisting customers with product searches, helping the café team when needed, and following loss-prevention and de-escalation procedures. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities and new releases. The role includes physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when the wider Cluster needs support. The role is temporary, and successful development of the skills outlined may lead to advancement to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain store presentation, cleanliness, and attractive displays across books, gifting, toys, and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly and reliably and provide professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Find books and other products accurately using personal or colleague knowledge and available tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
Make effective recommendations to customers and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with other stores in the Cluster when able and when support is needed.
Comply with company policies and procedures.