Bookseller - PT

Barnes & Noble • Santa Rosa, CA

6d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers with friendly, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and develop proficiency in the store’s operational tasks, technologies, merchandising, receiving, shelving, customer assistance, café support, loss prevention, and de-escalation.

As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role includes physical activity such as prolonged standing, repetitive bending, lifting, and considerable walking. Employees may work at other stores when able and when needed to support the wider Cluster. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
• A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• A supportive and considerate approach to colleagues.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire knowledge about the store.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical tasks involving prolonged standing, repetitive bending, lifting, and substantial walking.
• Enjoyment of bookselling.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, including displays, book sections, gifting, toys, and other product categories.
• Unpack and shelve deliveries, and maintain backstock efficiently and accurately.
• Operate registers quickly, reliably, and professionally.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Find books and other products accurately using personal knowledge, colleagues, and available tools.
• Support the café team when needed.
• Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Make book recommendations and help customers with shopping throughout the store.
• Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Comprehensive medical, dental, and vision benefits
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed