Bookseller - PT

Barnes & Noble•Baytown, TX

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and helping customers, connecting readers with appropriate titles and products, maintaining store presentation, and supporting efficient store operations. The role includes working registers, unpacking and shelving deliveries, tidying displays, and providing professional customer service. Booksellers are expected to be reliable, punctual, positive, flexible, supportive of colleagues, cheerful with customers, willing to learn, and enthusiastic about bookselling. Booksellers learn operational competencies including using store technology, merchandising and maintaining cleanliness, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales priorities and new releases. The position offers a path to Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, hard-working, and reliable approach to assigned tasks.
Consideration and support for colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, tidy displays, and keep the store clean.
Operate registers quickly, reliably, and professionally.
Help receive and unpack deliveries and accurately shelve products.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children’s books, and other stocked categories.
Maintain book sections, other product sections, and backstock effectively.
Make book recommendations to customers throughout the store.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support colleagues and, when able and needed, work in other stores in the wider Cluster.
Comply with company policies and procedures.