Bookseller - PT

Barnes & Noble•Gilroy, CA

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned tasks, kindness and support toward colleagues, cheerful customer service, and a willingness to learn. They work in a busy team and are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As their knowledge develops, Booksellers maintain sections and backstock, make book recommendations, help customers across the store’s product categories, and support sales priorities such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. The role includes physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. Booksellers must comply with company policies and procedures. With demonstrated mastery of the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and perform assigned tasks energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising and visual merchandising skills.
Develop competence operating a register and supporting receiving, unpacking, and shelving deliveries.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, including displays, merchandise sections, and cleanliness.
Unpack and shelve deliveries and maintain backstock.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories to maintain sections and make recommendations.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Support store operations across other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.