Bookseller - Temporary

Barnes & Noble•Encinitas, CA

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping them find appropriate books and products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, merchandising products, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and hardworking approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position requires learning and applying operational competencies, including using store technology, maintaining product presentation, supporting receiving and shelving, locating products, assisting the café when needed, and following loss-prevention and de-escalation procedures. As booksellers gain experience, they build knowledge across books and other store categories, use that expertise to maintain sections and recommend products, and support sales initiatives and new releases. The role may involve working in other stores when needed and able. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as their skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to help fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Willingness to use varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation and cleanliness, including tidying displays and merchandising books, gifts, toys, and other products.
Operate registers quickly, competently, and professionally.
Help receive and unpack deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books and other product categories and use it to maintain sections and backstock.
Make effective book and product recommendations to customers.
Support sales objectives, key products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Fill scheduling gaps when able and support other stores in the wider Cluster when needed and able.
Comply with company policies and procedures.