Bookseller - Temporary

Barnes & Noble•Miami, FL

About The Position

A Bookseller is an integral member of Barnes & Noble’s bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position involves mastering operational skills, including using store technology, merchandising and maintaining store cleanliness, processing transactions, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. Work may be performed at other stores in the wider cluster when the employee is able and store needs require it. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. With demonstrated mastery of the role, the career path advances to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to locate products and perform store tasks.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and when needed to support the wider cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled at least 20 hours per week)
Company-paid holidays (for employees scheduled at least 20 hours per week)
Transit benefits (for employees scheduled at least 20 hours per week)
401(k) with company match (for employees scheduled at least 20 hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled at least 30 hours per week)
Healthcare and dependent care spending accounts (for employees scheduled at least 30 hours per week)
Disability benefits (for employees scheduled at least 30 hours per week)
Life insurance (for employees scheduled at least 30 hours per week)
Tuition reimbursement (for employees scheduled at least 30 hours per week)