Bookseller - Temporary

Barnes & Noble•Altamonte Springs, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires becoming proficient in store technology, merchandising, visual presentation, register operation, receiving and shelving inventory, locating products, supporting the café when needed, and following loss prevention and de-escalation procedures. Booksellers may support other stores in the wider Cluster when able and needed. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales priorities, including Monthly Picks, Book of the Year, membership, preorders, products, and new releases. The role complies with company policies and procedures and offers a career path toward Senior Bookseller as skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and store knowledge.
Become proficient with registers, computers, tablets, programs, and other tools.
Develop merchandising, visual merchandising, register, receiving, shelving, and product-location skills.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books, gifts, toys, and other product categories.
Operate registers quickly, accurately, and professionally.
Help receive and unpack deliveries and shelve products efficiently and accurately.
Find books and other products using personal and colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, membership, preorders, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.