Bookseller - Temporary

Barnes & Noble•Sunrise, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also contributes to attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned tasks, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The store is open from early mornings to late evenings every day, including weekends and most holidays. The position involves learning and performing operational duties such as using registers, computers, tablets, programs, and other tools; maintaining merchandise presentation and store cleanliness; processing transactions; receiving, unpacking, and shelving deliveries; locating books and other products; supporting the café team when needed; and following loss prevention and de-escalation procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and product launches. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Work positively, purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using technology such as registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect readers with suitable books and products.
Maintain attractive store presentation, merchandise displays, and store cleanliness.
Unpack and shelve deliveries and maintain backstock.
Operate registers and serve customers quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop book and product knowledge, maintain store sections, and make recommendations to customers.
Support sales objectives involving promotions, membership, preorders, key products, and new releases.
Comply with company policies and procedures.