Bookseller - Temporary

Barnes & Noble • Fairless Hills, PA

6d • Onsite

About The Position

A Bookseller is an integral member of Barnes & Noble’s bookselling team, helping make the bookstore a welcoming place for readers and the community. The role involves greeting customers, answering questions, recommending titles and products, maintaining attractive displays and store presentation, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling.

Booksellers learn and perform store operations, including using registers, computers, tablets, programs and other tools; maintaining book and other product presentations; operating registers; receiving and shelving deliveries; locating products using their own knowledge, colleagues, BookMaster and available information tools; supporting the café team when needed; and following loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster.

As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales objectives and new releases. As they master the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
• A positive, energetic, hardworking and reliable approach to assigned tasks.
• A supportive and considerate attitude toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to use varied technology, including registers, computers, tablets, programs and other tools, comfortably and efficiently.
• Ability to perform prolonged standing, repetitive bending, lifting and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect readers with suitable titles and products.
• Maintain the attractive presentation and cleanliness of the store, including merchandising books, gifts, toys and other product categories.
• Operate registers quickly, competently and reliably while providing professional customer service.
• Support receiving and unpacking deliveries and accurately shelve products.
• Find books and other products using personal knowledge, colleagues, BookMaster and available information tools.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques, identify theft and problematic behavior, and seek support when necessary.
• Build knowledge of books and other store product categories to maintain sections and backstock and help customers shop.
• Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership and preorders.
• Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee assistance program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
• Company-paid holidays for employees scheduled 20 or more hours per week
• Transit benefits for employees scheduled 20 or more hours per week
• 401(k) with company match for employees scheduled 20 or more hours per week
• Comprehensive health benefits, including medical, dental and vision, for employees scheduled 30 or more hours per week
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
• Disability benefits for employees scheduled 30 or more hours per week
• Life insurance for employees scheduled 30 or more hours per week
• Tuition reimbursement for employees scheduled 30 or more hours per week

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed