Bookseller - Temporary

Barnes & Noble•Joliet, IL
•$15

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires proficiency in store operations and technology, including registers, computers, tablets, programs, and other tools. Booksellers help maintain merchandise presentation, receive and shelve deliveries, locate products, support the café team when needed, and follow loss-prevention procedures. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who demonstrate mastery of the role may advance to Senior Bookseller. The position involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling gaps when able.
  • Approach work positively and perform assigned tasks with purpose, energy, and reliability.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show aptitude and willingness to learn new skills and knowledge.
  • Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
  • Develop and apply merchandising and visual merchandising skills.
  • Be able to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate books and products.
  • Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
  • Operate registers quickly, reliably, and professionally.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Use store technology and information tools to find books and other products.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories to maintain sections and backstock and assist customers.
  • Make book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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