Bookseller - Temporary

Barnes & Noble•Raleigh, NC

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers help maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers with quick, friendly, professional service. The role requires reliable attendance, flexibility to support store scheduling needs, a positive and helpful approach toward customers and colleagues, and willingness to learn. Booksellers are trained to use store technology, maintain book and product displays, process customer transactions, receive and shelve deliveries, locate products using available tools and colleague knowledge, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As their knowledge and skills develop, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they master the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain the store’s attractive presentation, cleanliness, displays, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers and provide quick, friendly, and professional customer service.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, and seek support for theft or problematic behavior.
Build knowledge of books and other product categories and use it to make recommendations and assist customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.