Bookseller - Temporary

Barnes & Noble•Bloomington, MN

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and operating registers to provide quick, professional customer service. Booksellers are expected to be reliable and punctual, flexible in responding to store scheduling needs, positive and dependable at work, considerate of colleagues, cheerful and helpful with customers, and willing to learn. They develop proficiency in store technology, merchandising and visual presentation, checkout, receiving and shelving, product searches, café support when needed, and loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also support other stores in their wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures. The position is temporary. The starting hourly rate is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility to fill scheduling gaps when able and respond to store needs; stores are open early mornings to late evenings, every day, including weekends and most holidays.
  • Positive, willing, hardworking, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful and helpful customer service.
  • Aptitude and willingness to learn new skills and acquire knowledge about the store.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and a lot of walking.
  • Enjoyment of bookselling.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive, clean store displays and merchandise presentation, including books, gifts, toys, and other categories.
  • Unpack deliveries, support receiving, and shelve products efficiently and accurately.
  • Operate registers quickly and reliably while providing friendly, professional service.
  • Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to assist with store operations and product searches.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and make effective book and product recommendations to customers.
  • Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable and punctual attendance, work positively and dependably, assist colleagues, and respond flexibly to store needs.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours per week or more
  • Company-paid holidays for employees scheduled 20 hours per week or more
  • 401(k) with company match for employees scheduled 20 hours per week or more
  • Transit benefits for employees scheduled 20 hours per week or more
  • Medical, dental, and vision benefits for employees scheduled 30 hours per week or more
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours per week or more
  • Disability benefits for employees scheduled 30 hours per week or more
  • Life insurance for employees scheduled 30 hours per week or more
  • Tuition reimbursement for employees scheduled 30 hours per week or more
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