Bookseller - Temporary

Barnes & Noble•Brentwood, TN

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training and are expected to develop proficiency in store operations, including using technology, merchandising, cashiering, receiving and shelving stock, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As they gain experience, Booksellers develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and needed to support the wider Cluster. They must comply with company policies and procedures. As they master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when possible.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain the attractive presentation and cleanliness of the store, including book sections, displays, gifting, toys, and other product categories.
Unpack deliveries, receive stock, and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Make book and product recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, be responsive to scheduling needs, and support colleagues.
Comply with company policies and procedures.