Bookseller - Temporary

Barnes & Noble•San Marcos, CA

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, connecting readers with suitable titles and products, maintaining attractive store displays, helping the store run efficiently, unpacking and shelving deliveries, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role involves learning and performing operational tasks such as using store technology, merchandising and maintaining product presentations, operating registers, receiving and shelving deliveries, finding products using store resources, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they demonstrate mastery of the role's skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and willingly, completing assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues.
Provide consistently cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and other products.
Maintain attractive store displays, product presentation, and store cleanliness.
Unpack and shelve deliveries, and maintain sections and backstock efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Build knowledge of books and other merchandise categories to make recommendations and assist customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.