Bookseller - Temporary

Barnes & Noble•Pasadena, TX

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store clean and organized, and processing customer transactions in a quick and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves mastering operational skills and developing knowledge of books and other store merchandise. Booksellers may also support the café team and, when able and needed, work at other stores in the wider cluster. As their expertise develops, booksellers are expected to progress toward the Senior Bookseller career step. The position requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, and cleanliness, including merchandising books, gifts, toys, and other product categories.
Unpack deliveries and shelve products efficiently and accurately.
Operate the register quickly, competently, and reliably.
Use product knowledge and store information tools to locate books and other products for customers.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and present books and other merchandise in an interesting and attractive manner.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, membership, preorders, and new releases.
Follow company policies and procedures.
Maintain reliable and punctual attendance and, when able, respond flexibly to store scheduling needs.
Work collaboratively with colleagues and, if able and needed, support other stores in the cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Comprehensive medical, dental, and vision health benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)