Bookseller - Temporary

Barnes & Noble•Estero, FL

About The Position

A Bookseller is an integral member of Barnes & Noble’s bookselling team, welcoming customers, answering questions, and helping them find suitable books and other products. The role also supports the presentation and efficient operation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to help meet store scheduling needs, a positive and supportive approach to work and colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and are trained to master the operational competencies of the role, including technology use, merchandising, register operation, receiving and shelving products, helping customers locate items, café support when needed, and loss prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As experience grows, they build book and product knowledge, maintain sections and backstock, make recommendations, and support sales objectives. With mastery of the role’s skills, the expected next career step is Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
  • A positive, energetic, hardworking, and reliable approach to assigned tasks.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort and efficiency using registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate registers quickly, competently, and professionally.
  • Use store technology and information tools to locate books and products.
  • Support the café team when needed.
  • Understand and follow loss prevention procedures and de-escalation techniques, and identify and report theft or problematic behavior.
  • Build knowledge of books, toys, games, hobbies, collectibles, music, movies, and newsstand products.
  • Maintain store sections and backstock and make effective recommendations to customers.
  • Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
  • Maintain reliable attendance, be flexible in responding to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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