Bookseller - Temporary

Barnes & Noble•Santa Fe, NM

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and processing customer purchases quickly and professionally. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and assist customers, make recommendations, and support sales initiatives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. Employees are expected to comply with company policies and procedures. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with titles and products.
Maintain attractive store presentation and cleanliness, including tidying displays and merchandising books and other products.
Operate registers quickly, competently, and professionally.
Support receiving and unpacking deliveries and shelve products accurately and efficiently.
Use store technology and available information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, and other stocked product categories.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work collaboratively with the wider Cluster, including at other stores when able and needed.
Comply with company policies and procedures.