Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability for a store that operates early mornings through late evenings, every day, including weekends and most holidays.
• Positive, energetic, and reliable approach to assigned work.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to use technology comfortably and efficiently.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and other products.
• Maintain attractive store presentation, merchandising, displays, and cleanliness.
• Operate registers quickly, competently, and reliably.
• Support the receiving and unpacking of deliveries and accurately shelve merchandise.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to serve customers and locate products.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain product sections and backstock and present books and other merchandise attractively.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and promote featured products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Maintain reliable and punctual attendance and help fill scheduling gaps when able.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
• Company-paid holidays (for employees scheduled 20 or more hours per week)
• 401(k) with company match (for employees scheduled 20 or more hours per week)
• Transit benefits (for employees scheduled 20 or more hours per week)
• Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
• Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
• Disability benefits (for employees scheduled 30 or more hours per week)
• Life insurance (for employees scheduled 30 or more hours per week)
• Tuition reimbursement (for employees scheduled 30 or more hours per week)