Bookseller - Temporary

Barnes & Noble•Flagstaff, AZ

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position involves learning and applying operational skills, developing knowledge of books and other merchandise, and contributing to sales objectives. Booksellers may support the café team and may work at other stores within the Cluster when able and needed. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. As experience and skills develop, the Bookseller is expected to progress toward the Senior Bookseller career step. The role requires compliance with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs and fill scheduling gaps when able.
  • Approach work positively and energetically, completing assigned tasks purposefully and reliably.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show aptitude and willingness to learn new skills and store knowledge.
  • Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, including displays, merchandising, and cleanliness.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate the register quickly, competently, and reliably.
  • Use store technology and information tools, including BookMaster, to locate products.
  • Support the café team when needed.
  • Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Develop knowledge across fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain merchandise sections and backstock and present books and other products effectively.
  • Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Medical, dental, and vision benefits (for employees scheduled to work 30 hours or more)
  • Healthcare and dependent care spending accounts (for employees scheduled to work 30 hours or more)
  • Disability benefits (for employees scheduled to work 30 hours or more)
  • Life insurance (for employees scheduled to work 30 hours or more)
  • Tuition reimbursement (for employees scheduled to work 30 hours or more)
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