Bookseller - Temporary

Barnes & Noble•Virginia Beach, VA

22d•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, and willingness to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. The position requires proficiency in store technology, merchandising, register operation, receiving and shelving deliveries, locating products with available information tools, and assisting the café team when needed. Booksellers also learn loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position is expected to develop toward the Senior Bookseller career step as skills and expertise grow. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs; willingness to fill scheduling gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, including book, gifting, toy, and other product displays, and keep the store clean.
Operate registers quickly, competently, and reliably.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support key sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and comply with company policies and procedures.