Bookseller Jobs

About The Position

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
• Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
• Show aptitude and willingness to learn new skills and acquire store knowledge.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and other products.
• Maintain attractive store presentation, including displays, merchandising, cleanliness, sections, and backstock.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Support receiving and unpacking deliveries and shelve merchandise efficiently and accurately.
• Use personal and colleague knowledge, BookMaster, and available information tools to locate books and other products.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, and children’s books, as well as other store categories such as educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Make effective book recommendations and share knowledge with customers and colleagues.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Comply with company policies and procedures.

Benefits

• Employee Discount
• Employee Assistance Program (EAP)
• Sick Pay
• Paid Time Off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Comprehensive health benefits, including medical, dental, and vision coverage
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement