Bookseller - Temporary

Barnes & Noble•Bensalem Township, PA

25d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find the right titles and products. The role also supports the presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering store operations, including technology, merchandising, checkout, receiving, product discovery, café support when needed, and loss prevention procedures. Booksellers develop knowledge across books and other store categories, use that knowledge to maintain sections and backstock, make recommendations, and support sales initiatives. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With experience and mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store displays and support efficient store operations.
Unpack and shelve deliveries, and maintain sections and backstock effectively.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate books and products accurately.
Develop and maintain book knowledge across fiction, nonfiction, and children’s books, as well as knowledge of other store categories.
Maintain book sections and present books and other products attractively through merchandising and visual merchandising.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support the café team willingly and effectively when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.