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Bookseller - Temporary

Barnes & Noble•Brea, CA

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires proficiency in store technology and operational tasks, including merchandising, register operation, receiving and shelving merchandise, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other products throughout the store and use that knowledge to maintain sections, make recommendations, assist customers, and support sales objectives. The role is physically active and may involve working at other stores in the wider Cluster when able and needed. Employees are expected to comply with company policies and procedures. As Booksellers master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • Positive, purposeful, energetic, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful and helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate titles and products.
  • Maintain attractive store presentation, displays, and cleanliness through merchandising and tidying.
  • Operate registers efficiently and provide quick, friendly, and professional service.
  • Unpack and receive deliveries, and shelve merchandise accurately and efficiently.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other store product categories.
  • Maintain sections and backstock and present books and other products attractively.
  • Make book recommendations and help customers with their shopping.
  • Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off, including paid Maternity and Parental Leave
  • Company Paid Holidays
  • Transit benefits
  • 401(k) with Company Match
  • Comprehensive Health Benefits (Medical, Dental and Vision)
  • Healthcare and Dependent Care Spending Accounts
  • Healthcare Spending Account
  • Disability Benefits
  • Life Insurance
  • Tuition Reimbursement

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