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A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role requires proficiency in store technology and operational tasks, including merchandising, register operation, receiving and shelving merchandise, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other products throughout the store and use that knowledge to maintain sections, make recommendations, assist customers, and support sales objectives. The role is physically active and may involve working at other stores in the wider Cluster when able and needed. Employees are expected to comply with company policies and procedures. As Booksellers master the role’s skills, they are expected to advance to Senior Bookseller.
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