Bookseller - Temporary

Barnes & Noble•Alameda, CA

25d•$20

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering store operations and technology, merchandising and visual presentation, register operation, receiving and shelving, product-finding tools, café support when needed, and loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work at other stores when able and needed to support the wider Cluster. The role is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
Positive, willing, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation and cleanliness, including book displays, gifting, toys, and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal and colleague knowledge and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make book recommendations and help customers with their shopping throughout varied sections.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.